Frequently Asked Questions
How can I purchase tickets to performances in Steinmetz Hall?
89th Season Steinmetz Hall performances are automatically included in Full Season Subscription packages, and seating will be assigned in a reserved section based on seating preferences noted for the subscription. Annual Festival and Build Your Own subscribers will receive a discount code to purchase 89th Season Steinmetz Hall tickets through the Dr. Phillips Center website. Single tickets will also be available through the Dr. Phillips Center website at full price for all Bach Festival Society performances at Steinmetz Hall, including additional performances presented by other organizations.
Where should I park?
Please visit the Parking and Directions page for information on parking.
When should I arrive?
To make the most of your experience, we recommend arriving 30-45 minutes prior to the performance. This will allow you plenty of time to park, walk or take the shuttle to the venue, get admitted to the venue, and find your seat.
Late seating and re-entry: If arriving late, please enter the venue quietly through the designated latecomer entrance. Latecomers or those re-entering the concert hall will be seated by a staff member during the first appropriate time in the program.
Can I take photos or videos during a concert?
We encourage you to take photos or videos before or after the performance and share your experience on social media. During performances, we ask that you turn your phones off or set them on silent and refrain from audio/video recording or photographing of any kind.
How long do performances last?
The majority of programs generally last between 1.5 to 2 hours including intermission. Some performances are as short as 1 hour, and some as long as 3. Please contact the Box Office for the run time of a specific performance.
When should I clap during a concert?
During a classical music performance, it is customary to wait until the end of a piece to applaud. Most classical pieces have several movements with pauses in between; the program will help you know how many movements there are in any given piece. Additionally, the conductor will signal when a piece is over by dropping his or her hands. If you are unsure about when applause is appropriate, follow the lead of your fellow concert-goers.
At the beginning of a concert, it is an established tradition to clap for the concertmaster (the principal first violinist), the conductor, and any soloists when they come onto the stage
What should I wear?
Patrons wear a range of attire to performances, from dressy to casual. We encourage you to dress in a way that helps you feel most comfortable!
Accessibility Information
Accessible Seating Options
Dedicated wheelchair spaces, transfer seats, and companion seats are reserved in both Knowles Memorial Chapel and Tiedtke Concert Hall for those who require them. For wheelchair spaces for performances in Knowles Memorial Chapel, please call the Box Office at 407.646.2182 in advance of the program to secure your ticket. All other accessible seating can be purchased online or by phone.
Accessible Parking
Accessible parking spaces are available throughout the Rollins College campus, with a dedicated accessible parking lot off of Chase Ave. There are also accessible spaces in the Truist Parking Garage and a free golf cart shuttle that runs between the parking garage and the venues beginning an hour prior to each performance. For more information on directions and parking, please visit BachFestivalFlorida.org/directions-and-parking.
Knowles Memorial Chapel Accessibility
An accessible entrance with easy access to all seats in the left nave is located on Holt Ave. Look for signs placed around the entrance to help you locate it. A drop-off parking area and wide sidewalks are also located near the entrance. Please note that balcony seating is accessible by stairway only.
Tiedtke Concert Hall Accessibility
There is ramp access to Tiedtke Concert Hall from the Holt Avenue entrance. Look for signs placed around the entrance to help you locate it. An elevator is available to access balcony seats.
The Bach Festival Society Office
The Bach Festival Society Box Office is located in the Rollins College Pioneer Building at 203 E Lyman Ave on the second floor, just a few blocks north of the Rollins campus. There is nearby street parking available, as well as parking in the Rollins College Truist Parking Garage just south of the Box Office.
Stop by and see us to purchase tickets or subscriptions.
If you have additional questions or would like more information, please contact us at info@bachfestivalflorida.org or call us at 407.646.2182.