January 20, 2010

Ticket Guru FAQs and my take on the Festival

This year’s festival has been wildly popular, and with good reason.  However, that means tickets are scarce.  With that, I decided that it would be best to give you, my favorite patrons, an update with good information to know while ordering tickets.  It’s like an FAQ.

02/10/10 UPDATE: Mendelssohn & Mozart is officially sold out.  To be added to a waiting list, email boxoffice@bachfestivalflorida.org your full name, phone number, mailing address and number of tickets desired.

Online Ticketing
Yes, I know online tickets can be tricky. I promise you the online ticketing system will show you the best available seats for each performance.  The only time you might want to call the office instead is if you prefer balcony seating.  If you keep trying to get different seats, I can guarantee that they will only appear further back in the venue – any seats that are shown to you as available and you decide not to purchase are held for 20 minutes.  That means, even if you call the office, we can’t sell them to you for 20 minutes.  Have faith that what it shows you is really the best available.

If there are not enough seats available for purchase in a specific tier, it will not let you move on to the next screen.  Either try a new tier or try looking for fewer tickets.  If you’re OK with having your party split, often you can get pairs in different places.

When purchasing tickets for more than one event, you can do it all in one transaction, thanks to the handy shopping cart feature.  Once your seats have been selected for one performance, click on the Event Schedule link under the logo and select your next performance.  Easy as pie.

When it’s time to enter in your contact information, you must put a title in (i.e., Mr., Ms., Mrs.), and the CVV number on the back of your credit card.  If you don’t remember these two details, you’ll be kicked back to the payment screen.  Also, I encourage you to please use proper capitalization when filling out this form.

You must use your billing address when purchasing tickets.  If you would like them mailed someplace else or held at will call, just email boxoffice@bachfestivalflorida.org and tell me.  You may also reply to your confirmation email.


Performance Nitty Gritty

Mendelssohn & Mozart on February 27th is sold out.  To be added to a waiting list, email boxoffice@bachfestivalflorida.org our full name, phone number, mailing address and number of tickets desired.

The Mass in B minor is nearly sold out too, but there are a handful of General Admission seats still available.  To give fair warning, General Admission tickets are partial view seats along the perimeter of the chapel and in the side chapel.  If you don’t snatch up those tickets soon, they will gone.

The Anniversary Mass is the best of the Bach Festival, our board president sits in every rehearsal and just raves about it.  That should be a big poke to you to get seats for this concert.  Since it’s a double showing, there are lots of great seats left.

Finally, James David Christie sent in his program yesterday, and let me tell you it is shaping up to be a really cool program.  The whole venue is General Admission for that performance, and it’s only 20 bucks.  Give it a shot.

xoxo,

Devin

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